START YOUR RETURN

PREPAID RETURN LABEL

We offer a prepaid returns label service. When you create a return label using the methods above, the label is prepaid and we deduct the cost of shipping from your refund.

PLEASE KNOW OUR RULES

The products must be in their original packaging and unopened. Don’t wash the products or remove the hygienic sticker and tags.

Frequently Asked Questions

DETAILED RETURN POLICY
We have a 30 day return policy. If your products are in their original packaging (unopened) and all labels and protective seals/stickers are intact, you have the right to return them within 30 days of receipt. Please note that swimwear/accessoires are a hygiene product and we can only accept returns if they are unopened.
Prepaid return label: you can create your label via this link. We charge a fee of 10€ for the return label you have already paid for, which will be deducted from the amount to be refunded.
You may return your order for a refund within 7 Working days of receiving your order.